Sales Operations Analyst at Basingstoke, Hampshire

Sales Operations Analyst

Basingstoke, RG24 (Remote)

Contract: Temporary - until 31/04/2027

Hours:  40 hours per week - Monday to Friday - 09:00 to 17:30 (flexible)

Pay rate:  £28 per hour

We're recruiting a Sales Operations Analyst to support commercial excellence and improve sales effectiveness, with a strong focus on day-to-day support, maintenance and optimisation of Sales Operations tools, especially Salesforce.

You'll partner with commercial stakeholders to keep tools running smoothly, troubleshoot issues, improve processes and deliver actionable insights. A key part of the role is using AI to automate routine Sales/Sales Ops tasks, improving efficiency and enabling the sales team to focus on strategic activity. You'll also support and manage user groups (super users/power users) to drive adoption and best practice.

Sales Operations Analyst Shift:

Monday to Friday

09:00 - 17:30 (flexible)

40 hours per week

Sales Operations Analyst Pay Rate:

£28 per hour

Sales Operations Analyst III Responsibilities

• Provide day-to-day support, maintenance and user communications for Sales Ops tools (especially Salesforce.com)
• Administer and customise Salesforce (configuration, user support, system upkeep, optimisation)
• Troubleshoot issues, implement fixes and drive continuous improvements
• Support and optimise sales processes to improve effectiveness and tool adoption
• Use AI to automate repetitive workflows and improve efficiency
• Manage user communities (including super users/power users), promoting best practice and adoption
• Create/maintain documentation for tools and processes
• Deliver training sessions for different user groups
• Produce executive-level reports and presentations to support leadership decision-making
• Maintain high standards of data accuracy, system integrity and governance
• Support projects and process improvement initiatives across the commercial function

Sales Operations Analyst Requirements:

• Bachelor's degree or 5+ years' experience in Sales Ops, Business Analytics or related
• Strong Salesforce.com administration/customisation experience
• Advanced Excel, Power BI, SQL and data visualisation skills
• Proven experience supporting/optimising Sales Ops tools; strong troubleshooting and solution delivery
• Experience using AI to automate routine tasks/workflows
• Strong project management and process improvement capability
• Excellent communication skills (able to explain technical topics to non-technical users)
• Strong stakeholder management; able to work independently and manage multiple priorities
• Life sciences/healthcare experience preferred
• English required; additional languages beneficial

To be considered for this Sales Operations Analyst role, please apply now.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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